At shtoreshoesfc, we aim to ensure a pleasant shopping experience. If you are not satisfied with your purchase, you may request an exchange or return under the conditions below.
Eligibility
- Requests must be made within 30 days of receiving the order
- Items must be unused, unworn, unwashed, and in original condition
- Original packaging and tags must be intact
How to Request
Please contact our customer support team before returning any item. Once approved, we will provide detailed return or exchange instructions.
Exchanges
After we receive and inspect the returned item, a replacement will be shipped within 3 business days, subject to availability.
Returns & Refunds
- Refunds are processed after inspection of returned items
- Approved refunds will be completed within 3 business days
- Refunds are issued to the original payment method
- Shipping fees are non-refundable unless the return is due to our mistake